Contact

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Call
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Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+43 (0)720 511 555
(Calls from the Austrian landline 0.25 EUR / minute)


Administration

Monday to Saturday
9.00 – 12.00 am
1.30 – 5.30 pm
 

Technical Support

Monday to Friday
8:00 am – 5:30 pm

Saturday
9:00 am – 4:00 pm

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Write
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Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.at

 

Email autoresponder

Support > Mail > Email configuration

To set up an automatic reply email (e.g. when away on holiday), follow these steps:

1. Log in

Log into My Panel (my.hoststar.at).
(Log into My Panel)

2. Navigate

Click on Mail in the navigation and then Autoresponder.

3. Add autoresponder

Under Email addresses with autoresponder, click Add autoresponder.

4. Configure

From the drop-down menu, select the email address for which you would like to set up an autoresponder.

Now enter the Sender (your name, your company, etc.), subject and content for the automatic response and the time frame during which the autoresponder will be active.

Click Add to save the autoresponder.

5. Overview

The autoresponder you have added is now listed in the overview.