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Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+43 (0)720 511 555
(Calls from the Austrian landline 0.25 EUR / minute)


Administration

Monday to Saturday
9.00 – 12.00 am
1.30 – 5.30 pm
 

Technical Support

Monday to Friday
8:00 am – 5:30 pm

Saturday
9:00 am – 4:00 pm

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To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.at

 

Set up Cloud in Nextcloud App

Support > Cloud > Configuration

You can conveniently use your Cloud from Hoststar via the Nextcloud app on both desktop and mobile.

Choose according to your platform:

 

Nextcloud App on Desktop

1. Install Nextcloud App

Open the Nextcloud download page at https://nextcloud.com/de/install and select the blue Download Desktop Client button.

In the pop-up window that appears, click the button with your operating system – for example, Windows 10.

The download will start immediately. Once it is complete, you can open the file and install the Nextcloud app.

Documentation on how to install the Nextcloud Desktop App can be found at the following link: https://docs.nextcloud.com/desktop/3.2/installing.html

 

2. Log in

Now start the Nexcloud app and click on Log in to Nextcloud.

3. Enter server address

Enter cloud.hoststar.at in the input field and click Next.

4. Connect account

The Nextcloud app now displays the following window, but also opens a new window in your default browser.

Now switch to the newly opened page in your browser.

In your browser, you will now see the Connect to your account page.

Select Log in here.

You are now on the login screen for your Hoststar Cloud.

Enter the access data for your Cloud and select LOGIN.

You can manage the Access data for your cloud via My Panel.

Now confirm that your cloud is allowed to log in to the Nextcloud app by clicking Grant access.

Then switch back to the Nextcloud app.

5. Confirm connection

Now select Connect.

Your Cloud is now set up in the Nextcloud app and can be used with it.

 

Nextcloud App on iOS

1. Install Nextcloud App

Open the App Store, search for Nextcloud and select DOWNLOAD or the cloud icon.

Open the Nextcloud app once it is downloaded.

2. Log in

Now select Log in.

3. Enter server address

Tap on the gray text Server address https://....

Then enter cloud.hoststar.at and tap on "Login".

4. Connect account

The Nextcloud app now displays the following window.

Select Log in here.

You are now on the login screen for your Hoststar Cloud.

Enter the access data for your cloud and select LOGIN.

You can manage the Access data for your Cloud via My Panel.

5. Confirm and finalize

Now confirm that your cloud is allowed to log into the Nextcloud app by clicking on Grant access.

Your cloud is now set up in the Nextcloud app and can be used with it.

 

Nextcloud App on Android

1. Install Nextcloud App

Open the Google Play Store, search for Nextcloud and select Install.

Open the Nextcloud app once it is installed.

2. Log in

Now select Log in.

3. Enter server address

Tap on the gray text Server address https://....

Then enter cloud.hoststar.at and tap on Login.

4. Connect account

The Nextcloud app now displays the following window.

Select Log in here.

You are now on the login screen for your Hoststar Cloud.

Enter the access data for your cloud and select LOGIN.

You can manage the Access data for your Cloud via My Panel.

5. Confirm and finalize

Now confirm that your Cloud is allowed to log into the Nextcloud app by clicking on Grant access.

Your cloud is now set up in the Nextcloud app and can be used with it.